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1780 S Bellaire St, #355, Denver, CO, 80222, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I tried the service and went with another provider. I setup a loan payment plan and they were unable to cancel it. I called 7+ times and emailed numerous times and Mark never returned my emails or calls. It ended up destroying my credit, marking it down 70 points because they are unable to stop the loan even though they told me they would. Im still being charged.
Business response:
Hi there. From your profile, it says that you live in California and are unable to treat patients in California. Are you sure you don't have us mistaken for another healthcare provider?
I will not do business with them until they stop all their advertising on every station at least once an hour. Jeff shut the fuck up
Business response:
Hi there, Jeff here! When men experience any trouble with their sexual or lifestyle health, we want to be the first ones they think of. I apologize if our ads have caused you any frustration! At Rocky Mountain Men's Clinic, we're passionate about what we do and proud that we help men (and the ones they love!) every day!
I have no complaint about the medical service of RMMC. I was treated professionally and competently and received advice and an effective treatment plan including injectables. But the financial end of the transaction has been a nonstop parade of problems. I have good credit and money in the bank. But the amateurish finance company that RMMC insists on using has repeatedly botched my payments, delayed action, and failed to respond to correspondence. Given the rather expensive price I am paying for an inexpensive drug, I'd rath... read more
Business response:
Thank you. We sincerely apologize for any frustration and really appreciate the feedback. We do work with multiple different finance companies and do not like to hear that any of our patients are frustrated by them. Please email us at patientcare@rmmensclinic.com and one of our managers will respond to you quickly to address these concerns.
Watch out the customer service at this company is disgusting. I was talked over and rudely talked to. First they would not provide my husband with the treatment that he paid for, they would send items late or not at all. Than after my husband exhausted talking to many people (obviously getting frustrated) they decided to "terminate" the contract and take the money he spent. Just be careful with this place they are disgusting l.
The appointment was great until the business manger talked about payment at the end. I was told when I made the appointment that the office visit & labs would be $99. I assumed that I would be purchasing any needed medication from them at a reasonable price. He said they only used long term treatment plans. In my case yearly at $2,800/year. I told them no way was I paying them that much for supplying medicine & a simple devise. After seeing my dissatisfaction he waved the appointment fee for today. I want people to k... read more
Business response:
Hi there, thank you for your feedback. We genuinely appreciate both good and bad feedback as we are always trying to improve our patients' experience. Different medical situations require different approaches and treatment recommendations made by our licensed medical providers will vary depending on the patient. These medical recommendations are made based on input that our patients give us according to their personal expectations and what they are trying to achieve.
I went to the Rocky Mountain Mens Clinic this past summer A total waste of money, I received 10 treatments and produced nothing, a total waste
horrible customer service. mark shaw is a weasel at best. i was waiting 2 weeks for medication. i called several times and the number i had that supposedly went to mark went to someone else about a week after my visit. talked to a few different people regarding dosage and medication, but i never received anything. finally when i called to cancel everything, lo and behold, mark is available. he tried offering me free months of service but i declined. i dont want to continually give a business my money if i cant get any custom... read more
made appointment and asked questions about testosterone they used. They have Latin word describing it which is not understood by the average person. They said I needed appointment to discuss anything further. After test, they said their testosterone was needed 4 times a month (1 week suspension), not the normal 1 shot suspension 30 day testosterone, or 3 month suspension NEBIDO. They also need to send medication to patients, not give at clinic. If they would give honest answers before appointment, then I am certain they woul... read more
They are selling snake oil. Customer service is great initially once they get you to agree to a contract, zero efforts in helping you solve any issues.
Rocky Mountain Men's Clinic has a 3.4 star rating with 234 reviews.
Rocky Mountain Men's Clinic is open now. It will close at 5:00 p.m.