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Rocky Mountain Men's Clinic
- Denver, CO
About this business
Location details
1780 S Bellaire St, #355, Denver, CO, 80222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a patient for almost a year and I'm not happy with the service. Especially for the 2 year contract, and the cost, that I am held captive to. The treatment had been only slightly effective. When I asked about trying a different treatment, they said not an option without paying more money. Another disturbing point is with the level of service. I knew I was just a number when they didn't check up on you with a simple phone call. If you don't reach out to them they could care less so long as you are making your... read more
Business response:
Hi, thank you for your feedback and message. Would you mind sending an email to patientcare@rmmensclinic.com? This message will go directly to our managers and you will receive a prompt response to rectify the situation.
after signing contract shipments were late and sometimes not even sent yet. was offered extensions to contract for constant errors on there part and extensions weren't honored at end of contract. people answering phones extremely rude and unprofessional
Business response:
Hi there, thanks for your feedback. We value it all good and bad. We can assure you that if we've made a mistake, we will make it right in an effort to exceed your expectations and earn back your trust in us. Would you please email us at patientcare@rmmensclinic.com and one of our managers will reach out to you?
First of all Testosterone has helped the quality of life I am living, so thank you for helping me on my journey. Once you start feeling better (1 year) the policies changed in Fort Collins under a nazi lady making protocals to call her own. My Testosterone was held randsome until I had a phlebotomy. I had to make a special trip to get that done and they said they would release my order. Then once I gave my blood and I was told I had to go back into the office to have it checked again. This lack of service and expectatio... read more
Business response:
Thanks for sharing your feedback with us. We're passionate about helping men improve their quality of life and helped thousands of men across the front range in the last 10 years. To clear up any confusion, we do routine bloodwork, not just to check your T numbers but we're monitoring other values to ensure safety and optimize the value of your treatment. We recognize the inconvenience but phlebotomy is sometimes necessary when you live at altitude. Please let us know if you have any other questions or concerns.
UPDATE: For anyone reading this...Jeff (the founding partner and CEO, and the one claiming people are misrepresenting the business here with their reviews) responded to my email with a phone call proclaiming that they should have charged me MORE, and threatening a lawsuit if I didn't remove my review. In my opinion, this is one of the most unethical companies you can entangle yourself with...I recommend that you stay far away. And I await your lawyer's phone call, Jeff. I will be very interested to learn how they think that... read more
Business response:
Hi there, thanks for sharing your feedback with us. This review is not an accurate representation of our services or payment plans. We work diligently and promptly with our patients and understand if they need to discontinue their treatment. If your needs have still not been met, please email us at patientcare@rmmensclinic.com. One of our managers will read this and you will receive a prompt response.
You guys keep saying this. Here are the facts from beginning to end. I came in for a consultation, all of your ads claim a $99 first visit that is FREE if the trial dose doesn't work. It didn't work, I was told by your sales person that it just needed to be tweaked and your practice would work tirelessly to get the formula right. I was promised that once it worked It would be so effective that if I took a dose and my house caught on fire the fire department would come and I'd still be erect because it worked that good. I was... read more
Business response:
Thank you for taking the time to leave feedback. We take all feedback seriously as we strive for excellent medical outcomes and a five star patient experience. Unfortunately, when patients stop making payments we are unable to continue service until we can reach a mutually beneficial agreement on payment status.
First of all, they must be making a lot of $$$ to pay for all the ads and new locations. When they say they have treatments for when pills don't work, they generally mean injections, and we're not talking about into the shoulder. Don't get me wrong, these medicines can and do work for many men when pills fail, but there is more to the story. I was hired to write an article for a magazine journal on urology and spent a lot of time with a nationally-recognized urologist. RMMC makes an incredible amount of money on their medic... read more
Business response:
Thank you Raoul for your feedback. By the tone of your message, we assume you had a bad experience at Boston Medical Clinic. I assure you we are nothing like them nor any others who would besmirch legitimate practices like ours. We have been practicing for quite a few years now with excellent success rates, and we have served many thousands of men across the Front Range. I assure you that our medical team is dedicated to providing the best in treatments for our patients and works diligently to ensure every patient whom we s... read more
I had heard radio ads for Rocky Mountain Men's Clinic and wanted to give it a try, feeling a bit lethargic and not able to lose some belly fat. The treatment seems to be going ok, and I do feel better. But this is the most expensive testosterone place in Colorado. Maybe there weren't competitors for awhile, but now that there are, you can get the same thing for half the price. Now, I'd still be willing to pay more if the post-sale (you pay in advance for at least a year) patient care was great, or decent, or even somew... read more
The testosterone they gave me gave me respiratory problems I spoke to the doctor and she took me off of it and now no one will get in touch with me to close my case they gave me health problems and they still want to take my money no one will call me back to end my case this is very frustrating it seems like they care about money more than my life.
Business response:
Hi there. It must be something else causing your respiratory issues because testosterone wouldn't do this. We do however encourage you to seek medical consultation to get treated for that. We deeply regret the rest of your accusations because they are either inflated or not true. Our mission is to promote excellent medical outcomes and a five-star patient experience for the men we treat and not only handled your concerns swiftly but provided exceptional follow up. We wish you all the best!
I received treatment from them for a month and found that it was not for me. I then cancelled my membership with them and it has now been over 65 days since cancellation and I am unable to get ahold of anyone at the clinic. They will not answer my phone calls or respond to my voicemails. I am now stuck with a huge loan that they promised I could cancel. Going to have to get my lawyer involved to get this resolved. Stay away from this clinic!
Business response:
Hi there. We can absolutely work with you on getting this taken care of and we appreciate you bringing it to our attention. If you could please email patientcare@rmmensclinic.com, one of our managers will respond quickly to your issue.
Frequently asked questions about Rocky Mountain Men's Clinic
How is Rocky Mountain Men's Clinic rated?
Rocky Mountain Men's Clinic has a 3.4 star rating with 234 reviews.
When is Rocky Mountain Men's Clinic open?
Rocky Mountain Men's Clinic is open now. It will close at 5:00 p.m.