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Tri-State Men's Health
- Beavercreek, OH
About this business
Location details
1430 Oak Ct, Suite 303, Beavercreek, OH, 45430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to the initial appointment to get my T levels checked and I was very turned off by their high pressure sales pitch and pressure to sign a contract and swipe my credit card right there in the patient room. I declined their service and scheduled with Central Ohio Urology and am much happier and the T shots are considerably less expensive.
Business response:
We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Our goal is always to provide patients with a thorough understanding of their treatment options in a transparent and supportive manner. We value your input and will use it to improve. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to patientcare@tristatemenshealth.com Wishing you the best on your health journey!
I wish this would be different, but this business is a scam. I went there for some real issues and need some help. I received a through exam and what seems to be a legitimate consultation, however there was a push toward trying various medications to see what will work over the course of the next week. I agreed to this and then was introduced to my point of contact with the office. It was at this time that I was told that this was a subscription to a prescription drug and that was through a private ran pharmacy, so there... read more
Business response:
Hi there, thanks for sharing your feedback with us. Our goal is always to provide great outcomes for our patients and a five star experience with our personalized treatment plans. Our licensed medical professionals encourage our patients to trust the process when creating treatment plans to ensure the best individual results. Although we do not process insurance in office, we can certainly provide the necessary documentation to file a claim.
1. They Do not explain side effects of medicine they provide. 2. They do not explain that you send questions via their patient portal, and they respond on another app on your phone (I didn't receive any messages). 3. If you disagree with them, they send in a person who is very aggressive to intimidate the patient. For my safety, I felt the need to leave the office.
Business response:
"Hi there. We take patient concerns very seriously and regret that your experience did not meet your expectations. Our team is committed to providing clear communication about treatments, side effects, and the best ways to reach us for any questions or follow-ups. We understand how important it is for patients to feel comfortable and informed throughout their care. We sincerely apologize if there was any misunderstanding or if you felt uncomfortable at any point during your visit. That is never our intention, and we strive ... read more