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Tri-State Men's Health
- Louisville, KY
About this business
Location details
950 Breckenridge Ln, Suite 270, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole visit was great start to finish
Taking testosterone didn’t work for me, was told that my energy levels would drastically increase and see major changes. Actually made it worse. Canceled my injections and now trying to get reimbursement for what I am not using. It’s been a major battle to try to talk with someone. Continue to call daily without response. Finally got Savannah to call me back. She stated that I was responsible for 6 months of service. And the six month cost, I was never told about their cost for that service. It’s not in the contract I sign... read more
Business response:
Dear Greg, Thank you for sharing your feedback. We take all patient concerns—both medical and financial—very seriously, and we sincerely apologize for the frustration you’ve experienced regarding your treatment results and the refund process. Our primary goal is the health and well-being of our patients. Hormonal therapy can affect individuals differently, and we regret that your experience did not meet the expectations set during your consultation. Regarding your concerns about the 6-month service agreement and refund am... read more
Professional but relaxed and very informative.It’s how all appointments with physicians should be.Even a follow up call the next day to bring up something to my attention.Excellent Doctors and staff.
Business response:
Thanks so much for taking the time to leave us a review! We are always striving to provide a 5-star experience to every patient.