Cottonwood Creek Family Center YMCA

Leo Malyutin 

on Google

2 months ago

Update: This issue was completely resolved by the manager who reached out below. She let me know that in this case, the front-desk staff should have provided a rain-check voucher. I now have mine and will use it next time we come. Thanks so much! Horrible experience. Came to the front desk with my son for a day-pass swim. Were charged $25 then told the wave pool wasn’t working and they were short on life guards. We took a chance and went down stairs to find a bunch of parents and kids packed into the other pool like sardine... read more

Kathy Sharp 

on Google

2 years ago

It is an older facility, but very clean. The weight room is small, but has all the important Basics making any workout possible with only minor adaptations. The locker rooms are very basic but more than adequate. And, the staff is friendly. 

Hanne G 

on Google

3 months ago

The pool is always freezing in the winter months. We can't stay long because our lips start to turn purple. The air temp is also way too cold. My guess is the old windows, and there are a lot of windows, so probably too expensive to fix all that. 

Prissy Dollison 

on Google

7 months ago

This is my honest review of our personal experience at this location. When we arrived the front desk staff was very professional even though we had to wait a few minutes because of limited capacity; Josh was very pleasant explaining this matter to us. We only waited 10 mins. We purchased a day pass. The locker’s and restrooms were clean. The lifeguards improved their behavior because they were very alert on this day (Sunday). We didn’t feel uncomfortable. My children had a blast; this was their first visit at this location. ... read more

Mark H 

on Google

8 months ago

We've been coming here to swim for years, usually on cold or rainy days, but my daughter wanted to go in the wave pool the other day. There was no mention of the wave pool being out of service, even when I brought it up while we were checking-in. While that was a disappointment, we stayed. The majority of the pool facility was OK and about what we had experienced previously. My MAIN concern, and the reason I'm even writing a review, is your staff. We've been at the Wilson Ranch pool and Monument Valley pools in the last 2 w... read more