Cottonwood Creek Family Center YMCA

Ashlie 

on Google

3 weeks ago

These lifeguards… Our daughter was so excited to come here for the first time because of the slide and the lifeguards turned it on for about 10 minutes, she went down it 3 times, and then they immediately turned it off. When I asked the lifeguard why, he was very rude and shrugged and said, “Not enough lifeguards”. We looked around and there were 7 lifeguards in the lifeguard’s office and that amount remained in the office for the next hour that we were swimming there following the slide being turned off. There were an addit... read more

Ryan Smith 

on Google

3 weeks ago

I can’t bring my 8 year old to the pool at the Y without being charged $15 and I’m not even getting in the pool and I tell them that every time. The Y is too expensive and unfair to weekend dads on this dumb policy. Last time they stated that I count for their capacity. Really! Just give me some bracelet for people that are not going in the pool and don’t charge me! The Y used to be about a place for underprivileged people to get exercise. Now it’s just too expensive and about old people getting free memberships on the... read more

Leo Malyutin 

on Google

5 months ago

Update: This issue was completely resolved by the manager who reached out below. She let me know that in this case, the front-desk staff should have provided a rain-check voucher. I now have mine and will use it next time we come. Thanks so much! Horrible experience. Came to the front desk with my son for a day-pass swim. Were charged $25 then told the wave pool wasn’t working and they were short on life guards. We took a chance and went down stairs to find a bunch of parents and kids packed into the other pool like sardine... read more

Kathy Sharp 

on Google

2 years ago

It is an older facility, but very clean. The weight room is small, but has all the important Basics making any workout possible with only minor adaptations. The locker rooms are very basic but more than adequate. And, the staff is friendly. 

Wood Samantha 

on Google

3 months ago

The building its self is not bad but I tell you these life guards have some of the most cocky and nasty attitudes I have seen in human kind! Gave my kids the most gross attitude because they had to do there job and watch the slide.